Grangor Privacy Policy

1. Introduction

At Grangor, we value your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website or use our services. By accessing or using our services, you agree to the terms of this Privacy Policy.

2. Information We Collect

2.1 Personal Information

We may collect the following personal information from you:
– **Contact details:** Name, email address, and phone number.
– **Account information:** Username, password, and subscription details.
– **Payment information:** Credit card details and billing address.
– **Usage data:** Information about how you use our website and services, including IP address, browser type, and browsing history.
– **Creator submissions:** Manuscripts and finished stories submitted by creators.

2.2 Non-personal Information

We may collect non-personal information such as:
– **Aggregated data:** Statistical information about how users interact with our services.
– **Cookies:** Small data files stored on your device to enhance user experience and analyze site usage.

3. How We Use Your Information

3.1 Providing Services

We use your personal information to:
– Process and manage your subscriptions.
– Provide access to exclusive eBooks, Audiobooks, bonus content, and merchandise.
– Communicate with you about your account, subscription, and any updates or changes to our services.

3.2 Improving Services

We use aggregated and non-personal information to:
– Analyze and understand user behaviour and preferences.
– Enhance and improve our website and services.
– Develop new features and offerings.

3.3 Marketing and Communication

With your consent, we may use your contact information to:
– Send promotional materials and updates about new content and services.
– Inform you about special offers and promotions.

3.4 Legal Compliance

We may use your personal information to:
– Comply with legal obligations and regulatory requirements.
– Enforce our terms and conditions and other agreements.
– Protect the rights, property, or safety of Grangor, our users, and others.

4. Data Sharing and Disclosure

4.1 Third-party Service Providers

We may share your personal information with third-party service providers who assist us in:
– Processing payments.
– Hosting and maintaining our website.
– Analyzing data and improving our services.
– Marketing and communication efforts.

4.2 Legal Requirements

We may disclose your personal information if required to do so by law or in response to valid requests by public authorities.

4.3 Business Transfers

In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred to the new owner.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

6. Your Rights

Under the General Data Protection Regulation (GDPR), you have the following rights regarding your personal data:
– **Access:** You have the right to request access to your personal data.
– **Correction:** You have the right to request correction of inaccurate or incomplete data.
– **Deletion:** You have the right to request deletion of your personal data under certain circumstances.
– **Restriction:** You have the right to request restriction of processing of your personal data.
– **Portability:** You have the right to receive your personal data in a structured, commonly used, and machine-readable format.
– **Objection:** You have the right to object to the processing of your personal data.

To exercise these rights, please visit our “Contact Us” page on the website.

7. Cookies

7.1 Use of Cookies

We use cookies to:
– Enhance user experience and navigation on our website.
– Analyze site usage and performance.
– Personalize content and advertisements.

 7.2 Managing Cookies

You can manage your cookie preferences through your browser settings. For more information on how to control cookies, please refer to our Cookie Policy available on the website.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the “Last Updated” date will be revised. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

9. Contact Information

If you have any questions or concerns about this Privacy Policy or our data practices, please visit our “Contact Us” page on the website.

By using Grangor’s services, you acknowledge that you have read, understood, and agree to this Privacy Policy.

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